Developing Firm Capability through IT Resources Deployed in Inter-organizational Relationships
نویسنده
چکیده
This study attempts to explain how physical and human IT resources deployed in inter-organizational relationships (IORs) affect IT-enabled capabilities of a firm. We classify the IT enabled-capability into two types such as relational-specific knowledge management (RKM) capability and absorptive capacity. In addition, this study suggests that RKM capability and absorptive capacity lead to increased firm performance. Finally, we test the relationship of RKM capability and absorptive capacity. A total of 119 responses were used for analysis. Our results demonstrate that a firm reinforces its capabilities such as RKM capability and absorptive capacity by leveraging physical and human IT resources dedicated in IORs. This implies that IT resources in IORs play a key role in developing further capabilities related to improved firm performance. Furthermore, RKM capability developed in IORs directly affects absorptive capacity of a firm. Thus, firms make a constant effort to develop IT-enabled capabilities beyond the deployment of IT in IORs.
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